遙距診療

Wimbledon-Based TCM Care, Wherever You Are

Can’t make it to our Wimbledon clinic in person? Our online consultation service brings the same personalised diagnosis and treatment from our UK & Hong Kong registered practitioners straight to your home, with herbal medicine delivered to your door. Ideal for patients managing ongoing conditions, follow-up care, or anyone unable to travel to clinic.

How Online Consultation Works

Book your appointment — Message us via WhatsApp to arrange a convenient time for your video consultation.
Complete your health form — Fill in a short intake form beforehand so your practitioner understands your medical history and current concerns.
Video consultation — Your practitioner will call you at the scheduled time for a full consultation, discussing your symptoms, health history, and any visible signs via video.
Payment — Settle your consultation fee securely after your consultation.
Herbal medicine delivered — Your tailored herbal granules are dispensed and posted directly to your address.

Suitable Conditions for Online Consultation

Women’s health & hormonal issues (PMS, irregular cycles, menopause support)
Digestive complaints
Skin conditions
Stress, sleep & general wellbeing
Ongoing herbal prescription reviews and follow-up care

For patients with acute, severe, or rapidly changing conditions, or for infants and young children who cannot clearly communicate their symptoms, an in-person consultation at our Wimbledon clinic is recommended instead.

Online Consultation Pricing

診金

Initial & Follow-up

£10

中藥顆粒沖劑

£10/日; £65/週

Delivery

Free shipping on orders of at least 5 days’ prescription

Free

Consultation fee applies to all online treatments. Prescription duration and cost will be confirmed by your practitioner following consultation.

See full pricing →

Frequently Asked Questions

Q: Is an online consultation as thorough as an in-person visit?
A: Yes. Your practitioner takes the same detailed approach — a full discussion of your symptoms, medical history, and lifestyle, along with visual observation over video (such as complexion and tongue) — to reach an accurate diagnosis and tailor your treatment.

Q: Can a diagnosis really be made without taking my pulse?
A: Pulse-taking is one of several diagnostic tools in Chinese medicine. Our practitioners are trained to gather comprehensive information through careful questioning and visual observation, which allows them to form a reliable diagnosis and treatment plan even without an in-person pulse reading.

Q: Is online consultation right for everyone?
A: Most patients are well suited to online consultation, particularly for ongoing or stable conditions. However, patients with acute or severe symptoms, or infants who cannot describe their symptoms, should visit the clinic in person for a more thorough assessment.

Q: How do I receive my herbal medicine?
A: Once your practitioner confirms your prescription and payment is received, your herbal granules are dispensed and posted directly to your home address.

Ready to Get Started?

Book your online consultation today and receive expert Chinese medicine care from the comfort of your home.